- Mexico City, Mexico City, Mexico
- Hybrid
- Full-time · Mid
- 4+ years
Manage a large book of business to drive retention and growth, train customers, and drive feature adoption and outcomes leading to renewals and expansion.
Responsibilities
- Build and foster strong relationships with a large book of customers
- Act as the main point of contact for training and product support, delivering an exceptional customer experience
- Become a specialist in the Smartly platform and digital advertising to solve problems and improve feature adoption
- Meet targets and drive growth in book of business, maximizing renewals and adoption
- Collaborate effectively across Sales, Marketing, Technical Solutions, Services, Product and Engineering functions