- Whitsett, North Carolina, United States
- On-site
- Full-time · Entry
- $24–$24 per hour
Provide hands-on technical support for desktops, laptops, software, printers, scanners, and other peripherals while delivering an exceptional end-user experience.
Compensation
$24/hour
Responsibilities
- Provide technical support for desktops, laptops, printers, scanners, and other peripherals
- Analyze and troubleshoot end-user incidents, service requests, hardware issues, and software problems
- Provide desktop and end-user support in person, over the phone, and through chat
- Install, configure, deploy, maintain, and troubleshoot company PCs, laptops, software, and peripheral devices
- Create, receive, track, and resolve incidents, tasks, and service requests using IT ticketing systems
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field
- four years of comparable IT work experience
- Nice to have: SharePoint experience