Referso Jobs

Analyst I, Systems Operations

Intercontinental Exchange Holdings, Inc. · Posted Nov 3, 2026

Hyderabad, Telangana, India
Full-time · Entry
1–2 years

Apply with RefersoAI Apply on careers page

Responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment.

Responsibilities

Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment
Manage, diagnose and fix incidents raised through Monitoring Tools or via the Production Conference Bridge
Follow established runbooks to resolve incidents and contribute to peer review of new documentation
Assist in root cause investigation and resolution of production incidents
Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues

Requirements

university degree or equivalent experience

Skills

Windows Server PowerShell scripting SQL databases networking fundamentals (TCP/UDP)enterprise monitoring and alerting platforms (e.g., BigPanda, Spectrum View)

Spectrum View jobs

Responsibilities

Requirements

Skills

Responsibilities

Requirements

Skills