A Principal Engineer — Tools & Platforms provides expert technical leadership across the infrastructure tooling ecosystem — spanning observability, automation, infrastructure-as-code, ITSM platforms, internal developer portals, and AI-augmented operations.
- Design, build, and operate enterprise observability platforms — Splunk — providing unified metrics, logging, and tracing across all infrastructure tiers with OpenTelemetry instrumentation standards
- Engineer and govern the IaC platform — Terraform or Pulumi — including module libraries, state management, policy-as-code (Sentinel/OPA), drift detection, and multi-cloud coverage across AWS and GCP
- Build and maintain CI/CD and GitOps pipeline infrastructure — GitHub Actions, ArgoCD — for infrastructure and application platform delivery operate the Internal Developer Portal (Backstage) for self-service provisioning
- Own ITSM platform engineering — ServiceNow workflow automation, CMDB reconciliation, PagerDuty/OpsGenie integrations, and automated incident creation pipelines across all infrastructure towers
- Engineer LLM-powered runbook automation — integrating OpenAI, Anthropic Claude, or Google Gemini with infrastructure tooling to automate incident triage, resolution workflows, and knowledge base queries
- 15 years full time education
- Nice to have: Splunk Enterprise Architecture and Design
- Nice to have: Splunk Security Information and Event Management (SIEM)