- Saint Louis, Missouri, United States
- 1–2 years
Provide onsite and remote Level 1 support for all computing hardware and software across Core & Main locations.
Responsibilities
- Respond to inbound phone calls, email, or web tickets
- Provide proactive service in diagnosis and resolution of incidents
- Physically set up, maintain and monitor hardware at new locations
- Assist new associates logging into machines
- Meet agreed Service Level Agreements
Requirements
- Associate degree in technical discipline
- Technical certification (A+, MCP, MCSE)
- Bachelor's degree