- Melbourne, Victoria, Australia +1 more
- Hybrid
- Contract · Mid
Support customer experience activities within the Mercer Super Portfolio function, with a key focus on a large-scale rebrand project.
Locations (2)
- Melbourne, Victoria, Australia
- Sydney, New South Wales, Australia
Responsibilities
- Plan the most effective approach and techniques for each project or piece of work
- Analyse, elicit, document and validate requirements using suitable business analysis methods
- Work with stakeholders to understand needs, manage relationships and maintain clear requirements traceability
- Support solution analysis, functional specifications, current state and future state mapping, gap analysis and impact assessment
- Assist with test activities, including triage and impact analysis, and contribute to risk management and business case development
Requirements
- Relevant tertiary qualification
- ASFA accreditation
- Nice to have: Financial services experience