- Lisburn, Northern Ireland, United Kingdom
- Hybrid
- Full-time · Associate
- £26K per year
Deliver high levels of customer satisfaction by acting as the key link between customers, Commercial teams, and Planning teams, ensuring excellent service and effective order management.
Compensation
£25,500+ per annum, plus benefits
Responsibilities
- Live the TSUK values, ensuring commercial compliance and high standards of business ethics.
- Promote the use of Nexus for ordering and customer documentation.
- Act as the main day‑to‑day contact for customers, providing order updates, delivery communication, and service support.
- Process customer orders accurately and within agreed timescales using Stratix.
- Monitor order due dates and proactively identify and resolve service issues, escalating where necessary.