Receive advanced training in a designated library department or unit
Work independently on tasks or at service points
Provide high level of customer service to all users
Read all communication from library staff and remain current on library policies and procedures
Requirements
Currently enrolled and attending one of The Claremont Colleges
Nice to have: Knowledge of techniques necessary to identify and meet the research and service needs of library patrons
Nice to have: Expertise with the online catalog, electronic resources, and technology used in the library
Nice to have: Familiarity with events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services
Library Student Assistant Level 1 supporting library patrons and staff at The Claremont Colleges.
Compensation
Pay: $16.90 per hour.
Responsibilities
Provide in-person and telephone assistance at all service points with a high level of customer service.
Identify patron needs and devise strategies for meeting those needs, including referring the patron to a librarian or staff member when appropriate.
Provide information about events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services.
Assist patrons in locating print materials within the library.
Assist patrons with the use of the online catalog, electronic resources, WiFi, computer login, multi-function printers, projectors, microfilm, and other available technology.
Requirements
Currently enrolled and attending one of The Claremont Colleges.
Nice to have: Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
Nice to have: Expertise with the online catalog, electronic resources, and technology used in the library.
Nice to have: Familiarity with events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services.
Acting as the primary liaison between customers and our skilled technicians, ensuring transparency and trust throughout the service and repair process.
Compensation
The hourly rate for this position is: $21.24 - $21.24
Responsibilities
Deliver outstanding customer service by greeting all service customers warmly and professionally.
Manage service communications by assisting with incoming calls and providing timely updates on vehicle status.
Create and process repair orders accurately, ensuring proper routing to technicians, and review and finalize repair documentation for accuracy before invoicing
Consult with customers on recommended repairs and obtain approvals for Extended Service Policy (ESP) claims.
Handle service payments and cash management with precision and integrity.
Lead the store’s service, ensuring customers receive the best experience from the car park to checkout, while managing teams, driving strategy, and maintaining high service standards.
Compensation
Competitive salary plus benefits
Responsibilities
Drive strategy into action on the shopfloor
Engage and coach team to improve routine and process
Challenge teams to resolve price discrepancies
Listen to customer feedback and execute action plans
Accounts Receivable SpecialistNewEquipmentShare · Columbia, US