The Digital Experience Specialist is the first point of contact for every customer entering or returning to the Digital Retail journey and guides each customer from lead to scheduled deal consult.
Compensation
Hourly rate- $22/Hourly.
Responsibilities
Respond to every assigned lead within the published speed-to-lead standard by phone, text, email, and chat
Complete approved outbound follow-up for new or inactive opportunities and re-engage customers who stall or leave the journey
Explain the Digital Retail process, answer routine questions, and help the customer return to the appropriate step in the self-serve workflow
Establish the next action and timing before ending each interaction
Follow approved scripts, consent requirements, communication workflows, and escalation steps
First point of contact for customers entering the Digital Retail journey, managing leads across phone, text, email, chat, and coordinating deals with the Digital Experience Manager.
Compensation
Hourly rate- $22/Hourly.
Responsibilities
Respond to every assigned lead within the published speed-to-lead standard by phone, text, email, and chat
Complete approved outbound follow-up for new or inactive opportunities and re-engage customers who stall or leave the journey
Explain the Digital Retail process, answer routine questions, and help the customer return to the appropriate step in the self-serve workflow
Establish the next action and timing before ending each interaction
Follow approved scripts, consent requirements, communication workflows, and escalation steps
Process, provision, modify, transfer, and remove user access to real-time market data services across internal applications and external vendor platforms, in line with established service levels
Compensation
The estimated base salary range for this position is $70,000 to $160,000, which is specific to New York and may change in the future.
Responsibilities
Process, provision, modify, transfer, and remove user access to real-time market data services
Administer Bloomberg Terminal entitlements and related user-access activities
Coordinate access for market data vendors, exchanges, research platforms, pricing services, analytics tools, and data feeds
Apply approved entitlement policies, business justifications, licensing terms, and access-control standards consistently
Maintain complete, accurate, and auditable records of entitlements, approvals, exchange agreements, user populations, licensing documentation, costs, and vendor account details
Requirements
Bachelor’s degree in Finance, Business, Information Systems, Economics, or a related field
Role Location Hourly Salary Range
California $21.68 to $40.53
Colorado $21.68 to $35.00
Connecticut $21.68 to $35.00
District of Columbia $23.13 to $37.26
Illinois $20.10 to $35.00
Maine $18.51 to $29.81
Maryland $21.68 to $35.00
Massachusetts $21.68 to $37.26
Minnesota $21.68 to $35.00
New York $20.10 to $40.53
New Jersey $23.13 to $40.53
Ohio $20.10 to $32.40
Virginia $20.10 to $37.26
Washington $23.13 to $37.26
Responsibilities
Research and process healthcare appeals and claims using multiple systems and tracking tools.
Validate claim accuracy and ensure compliance with regulatory requirements.
Perform root cause analysis for claim discrepancies and implement corrective actions.
Enter accurate data into designated platforms following client processes.
Apply knowledge of healthcare processes and systems to resolve complex issues.
Lead the strategy, delivery, quality and continuous improvement of the cyber threat intelligence service across breach investigations and incident-response engagements.
The base salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $136,600 to $283,600 Bay Area California offices – $142,300 to $295,400 All other offices locations in the US, including Sacramento – $113,800 to $259,900
Responsibilities
Lead the strategy, delivery, quality and continuous improvement of the cyber threat intelligence service across breach investigations and incident-response engagements.
Establish repeatable processes for intelligence requirements, collection, source evaluation, analysis, quality review, dissemination, feedback and knowledge retention.
Identify and assess intelligence relevant to cybercriminal threat actors, behaviors, tactics, techniques and procedures, infrastructure and evolving threat activity.
Work with forensic and incident-response professionals to define intelligence requirements and inform investigative priorities, containment considerations and remediation planning.
Translate relevant findings into actionable insights for engagement teams, client executives, legal professionals and technical stakeholders.
Requirements
Bachelor’s degree in Cybersecurity, Intelligence Studies, Criminal Justice, Computer Science, Information Systems, International Relations, Security Studies or a related field
Nice to have: Master’s degree
Nice to have: senior level cyber threat intelligence leadership