Support Engineering jobs

Product Manager, Platform

Light Labs · Posted Nov 6, 2026

Open

Austin, Texas, United States
On-site
Full-time · Associate
1–3 years

Product Manager, Platform

Light Labs · Posted Nov 6, 2026

Open

Austin, Texas, United States
On-site
Full-time · Associate
1–3 years

Senior Technical Support

Noma Security · Posted Nov 4, 2026

Open

Tel Aviv, Tel Aviv, Israel
Senior
5+ years

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Senior Technical Support Engineer (Tier 2–3) responsible for troubleshooting, process improvement, and customer support for Noma's AI security platform.

Responsibilities

Build and scale Tier 2–3 support capabilities
Establish and optimize support processes, workflows, escalation procedures
Develop internal tools, automation, knowledge bases, and playbooks
Own complex technical escalations and root cause analysis
Collaborate with Engineering and Security teams on bugs and fixes

Requirements

Nice to have: Cybersecurity or AI/ML Platforms
Nice to have: LLM Applications
Nice to have: AI Pipelines
Nice to have: Model Governance
Nice to have: SIEM

Skills

Technical Support Support Engineering Production Engineering Cybersecurity Security Platforms SOC Security Tooling

M10983 SMT設備工程師

WNC Corporation (formerly Wistron NeWeb Corporation) · Posted Jul 17, 2026

Open

Taiwan, Taiwan

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Responsibilities

定期檢查和維護SMT設備，確保其正常運行。
迅速響應並解決生產過程中的設備故障，減少停機時間。
支援 NPI (DFM/DFT) 評估。
分析設備運行數據，提出並實施性能改進方案。
進行設備調試，確保生產效率和產品品質。

Skills

Documentation Generation Equipment Designing Equipment Inspection Equipment Operations Equipment Specification Development Failure Analysis Fault Detection And Isolation Hardware Troubleshooting Industrial Processes Mechanical Installations Mechanical Systems Process Control

M10987 SiP設備工程師

WNC Corporation (formerly Wistron NeWeb Corporation) · Posted Jun 22, 2026

Open

Taiwan

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Responsibilities

Perform regular maintenance and servicing of SiP equipment to ensure stable operation
Diagnose and repair equipment malfunctions to prevent production interruptions
Be familiar with the loading, unloading, and alignment processes of various fixtures to ensure accurate installation and meet process requirements
Adjust machines and set parameters according to product requirements to ensure equipment meets mass production conditions before batch production
Propose improvement plans based on production needs and equipment anomaly analysis

Skills

Documentation Generation Equipment Designing Equipment Inspection Equipment Operations Equipment Specification Development Failure Analysis Fault Detection And Isolation Hardware Troubleshooting

Senior Support Engineer

CarGurus Early Careers · Posted Oct 30, 2026

Open

Boston, Massachusetts, United States +1 more
Hybrid
Senior
$92K–$115K per year
4+ years

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The Senior Support Engineer is the technical specialist inside Customer Operations & Support who closes the gap between 'a dealer reports a problem' and 'Engineering has a clean ticket to act on.

Locations (2)

Boston, Massachusetts, United States
Dublin, Leinster, Ireland

Compensation

Position Pay Range: $92,000—$115,000 USD

Responsibilities

Serve as the technical escalation point for all products, including SaaS ones.
Reproduce dealer-reported issues in-product, read distributed traces in Observe and Honeycomb, and correlate logs across Site, Dealer Data Service, Pricing services, ML rec models, and IMS partner APIs.
Distinguish true defects from expected behavior, configuration issues, or partner-side failures (DealerCenter, DealerSync, vAuto, Dealer Specialties, Vincue, MotorcarMarketing).
Submit clean, reproducible tickets to Product Acceleration (PAES) and Engineering, with steps, evidence, and impact framing.
Own the FireHydrant trigger decision during business hours for products; coordinate with on-call engineers during incidents.

Product Manager, Platform

Product Manager, Platform

Compensation

Responsibilities

Skills

Benefits

Senior Technical Support

Responsibilities

Requirements

Skills

M10983 SMT設備工程師

Responsibilities

Skills

M10987 SiP設備工程師

Responsibilities

Skills

Senior Support Engineer

Locations (2)

Compensation

Responsibilities

Benefits

Requirements

Skills

Benefits