As a Senior Teller, you'll serve as both a teller and platform representative, providing members with comprehensive financial support and guidance.
Compensation
Compensation: $22.00 - $23.50 an hour, plus incentives
Responsibilities
Welcome and engage every member with a warm, professional attitude.
Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
Open new accounts, shares, and credit card accounts.
Conduct needs-based conversations to identify products and services that best fit members' financial goals.
Educate members on digital banking tools and self-service channels.
Responsible for maintaining the company’s core system and associated third-party applications to ensure the efficient and secure processing of member transactions.
Compensation
Salary Range: $22.77 - $26.89/hour
Responsibilities
Monitor and execute Symitar core system and third-party application processes and maintain associated files and databases.
Provide local and remote technical support/troubleshooting on the Symitar core system and associated applications to employees and third-party vendors in person and by telephone, email and helpdesk.
Maintain archives of Symitar core system and associated application reports, including document indexing, retrieval and research.
Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members.
Develop and maintain a comprehensive understanding of the credit union’s products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union’s policies and procedures and current promotions.
Seeking an experienced Direct Lending Specialist to join a high-volume consumer lending team, responsible for reviewing and underwriting consumer loan applications, analyzing financial information, and managing a loan pipeline.
Compensation
The pay range for this position is $27.73 - $38.13/hr.
Responsibilities
Review and underwrite consumer loan applications in accordance with established lending guidelines.
Assesses and meets member needs using AAA skills to assess, advise, and assist with financial needs, providing value through loan servicing transactions and cross-selling products and services.
Compensation
Starting competitive pay of $19.00 per hour and can increase depending on experience, Additional $1.00 per hour added to base pay if bilingual in English/Spanish
Responsibilities
Provide exceptional member service by assessing member needs and advising them to improve their financial situation
Open new accounts, service existing accounts, and explain products and services
Recognize member needs and cross-sell products and services through a consultation approach
Meet sales and service de goals
Make outbound efforts to call existing membership using lead lists
Financial Service Representative (FSR) who assesses member needs, provides loan servicing, cross‑sell products and services, and supports credit union operations at a Reno branch.
Compensation
Starting competitive pay of $19.00 per hour and can increase depending on experience, plus incentives
Responsibilities
Assess and advise members on financial needs
Originate and process loan applications
Cross‑sell products and services
Maintain member satisfaction
Perform teller duties as needed
Requirements
High school diploma or equivalent
Nice to have: Symitar experience
Nice to have: Notary Public
Nice to have: NMLS Certification
Nice to have: Mortgage Loan Originator registration
Assist Center Parc Credit Union to protect members and the organization from card fraud through investigation, resolution, and trend analysis.
Compensation
Target hiring pay range: $21.75 per hour to $27.19 per hour
Responsibilities
Monitor debit and credit card activity, fraud alerts, and exception reports to identify potentially unauthorized transactions and prioritize cases based on risk and urgency.
Investigate suspected card fraud by reviewing transaction history, authorization details, member account activity, and supporting records to determine appropriate next steps.
Contact members through approved channels to verify suspicious card activity, gather information, and explain protective actions while following identity-verification procedures.
Take timely action within established authority to restrict or block compromised cards, coordinate replacement cards, and address fraudulent digital wallet activity, escalating exceptions as needed.
Maintain accurate, complete case records documenting evidence, member communications, investigative findings, actions taken, and resolution in designated fraud and dispute systems.
Requirements
High school diploma or equivalent
Nice to have: associate degree in business management or related field
Nice to have: 2 years of relevant member-facing card services work experience within a credit union
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