- Fort Worth, Texas, United States
- On-site
- Full-time · Manager
- $125K–$130K per year
- 2+ years
Oversee all operations of the Resource Operation Call Center (ROCC), ensuring effective dispatching of emergency services and adherence to policies and regulations.
Compensation
Salary Range: $125,000 - $130,000
Responsibilities
- Manage ROCC Operations and Emergency Call Handling
- Supervise and Lead Supervisor Staff
- Ensure Compliance with Regulations and Standards
- Oversee Technology and Systems Management
- Develop and Implement Operational Policies and Procedures
Requirements
- High School diploma or GED
- Bachelor’s degree
- Nice to have: Bachelor’s degree