- Remote, India
- Remote
- 5+ years
Lead technical onboarding engineer guiding enterprise customers through deployment and integration of Neo4j AuraDB and self‑managed clusters across major cloud ecosystems.
Responsibilities
- Lead technical discovery sessions with enterprise customers to define success criteria, milestones, architecture patterns, and risk mitigation strategies.
- Guide provisioning of Neo4j AuraDB environments and self‑managed clusters across AWS, Azure, and GCP, establishing secure network architectures using PrivateLink, Private Endpoints, and peering.
- Implement baseline system hardening, TLS/SSL termination, encryption-at-rest protocols, and enforce least‑privileged access through enterprise SSO (OIDC/SAML) and RBAC configurations.
- Architect robust data ingestion pipelines (bulk imports, stream processing, Change Data Capture) and advise customer development teams on Neo4j driver optimisation, connection pooling, and retry logic.
- Assist customers in configuring enterprise observability tools (logs and metrics) and deliver best‑practice guidance on Cypher query performance and backup/restore planning.
Requirements
- Bachelor's degree in a technical discipline or equivalent practical experience
- Nice to have: Terraform
- Nice to have: Ansible
- Nice to have: Linux administration
- Nice to have: Docker