- Dibba, Fujairah, United Arab Emirates
- On-site
- Full-time · Associate
Consistently offer professional, friendly and engaging service by processing all external and internal calls and emails, taking ownership of requests, and acting as a dispatcher for security and guest services.
Responsibilities
- Process all external and internal calls and emails
- Promptly answer telephone calls and emails
- Take ownership of the caller’s request and ensure follow up
- Update Service Requests and work orders and dispatch to the right department
- Maintain and monitor the “Royal Service” software system
Requirements
- Previous role as a Telephone Operator
- Nice to have: Knowledge of Opera Property Management System
- Nice to have: Fluency in English