Lead and own the CRM system as the operational backbone of the business, driving adoption, integration, and performance across sales, business development and marketing.
Locations (6)
Cyprus
Romania
Georgia
Russia
Armenia
Belarus
Compensation
Competitive, above-market compensation. KPI-linked bonus connected directly to CRM and business performance.
Responsibilities
Own full setup, configuration and ongoing development of the CRM
Lead implementation projects and integrations with trading platforms, back office, marketing tools and analytics stack
Drive adoption across teams and set standards for CRM usage
Build CRM workflows for sales, retention, reactivation and partner management
Create automated reports and alerts for sales managers
Review and validate KYC profiles and alerts, mentor analysts, analyze client documentation, conduct research, support AML projects, assist team leader with operations and escalation.
Responsibilities
Review and validate KYC profiles and alerts
Mentor analysts through AML-focused training
Analyze client documentation to verify identity, ownership, and source of funds
Conduct research using internal systems and external sources
Support AML-related client projects in Poland and abroad
Requirements
University degree, preferably in finance, law, economics, or a related field
Nice to have: AML certification
Nice to have: proficiency in other European languages
