- Remote, United States
- Remote
- Full-time · Mid
- 3+ years
Help Bask Health better understand how patients and healthcare professionals interact with digital healthcare experiences through hands-on research.
Responsibilities
- Conduct UX research across patient-facing and provider-facing software experiences
- Plan and execute usability studies involving healthcare-related digital workflows
- Conduct interviews with patients and authorized healthcare professionals
- Evaluate patient onboarding and account creation experiences
- Study the usability of digital intake questionnaires and multi-step forms
Requirements
- 3+ years of professional experience in UX research, user research, human-computer interaction, or a closely related field
- Nice to have: UX research for healthcare or telehealth products
- Nice to have: Familiarity with patient-facing digital healthcare experiences
- Nice to have: Evaluating patient onboarding or intake questionnaires
- Nice to have: Understanding of health literacy and patient comprehension challenges