Design digital experiences that are intuitive, impactful, and accessible for government clients, collaborating with project managers, researchers, and developers to deliver end-to-end products.
Lead end‑to‑end content and customer experience design for Groceries Online, creating journey maps, service blueprints and content strategies across digital and service touchpoints.
Responsibilities
Contribute to CX strategy and priorities
Create and maintain journey maps and service blueprints
Facilitate workshops with stakeholders and customers
Conduct user research and usability testing
Design and deliver content aligned with brand standards
Design intuitive, engaging user experiences for Flowable’s enterprise automation platform, translating user needs and business objectives into actionable designs.
Responsibilities
Conduct user research and journey mapping
Create wireframes, prototypes, and design systems
Collaborate with stakeholders to prototype and validate solutions
Lead the operational backbone of DoorDash’s research team, managing vendor relationships, budgets, participant recruiting, AI tooling, and scalable infrastructure to enable data-driven product decisions.
Locations (3)
San Francisco, California, United States
Sunnyvale, California, United States
New York, New York, United States
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants.
Responsibilities
Own end-to-end lifecycle of research vendor relationships
Lead Customer Insights Manager responsible for delivering Lumen's Enterprise Customer Insights Roadmap within the Marketing organization.
Compensation
$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI
$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Responsibilities
Plan and conduct live customer interviews
Conduct deep-dive data analysis
Design and run survey-based quantitative studies
Lead brand and market insights projects
Test product concepts, offers, and messaging
Requirements
Bachelor's degree in Marketing, Business, Psychology, Statistics, or a related field
Nice to have: Master's degree in Business Administration, Marketing Analytics, or related discipline
Nice to have: Telecom or networking services experience
Nice to have: Predictive modeling and AI/ML methods
Nice to have: Business intelligence and data visualization platforms such as Power BI
The Customer Insights Manager is a key contributor within the Marketing organization, responsible for delivering Lumen's Enterprise Customer Insights Roadmap.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Responsibilities
Plan and conduct live customer interviews
Conduct deep-dive data analysis to uncover buying and behavioral patterns
Design and run survey-based quantitative studies
Lead brand and market insights projects
Test product concepts, offers, and messaging
Requirements
Bachelor's degree in Marketing, Business, Psychology, Statistics, or a related field
Nice to have: Master's degree in Business Administration or Marketing Analytics
Nice to have: Telecom or networking services experience
Product Management UX Intern at Hayu, working on product development, research, and experimentation for a streaming service.
Responsibilities
Support the development and launch of new product features, from early-stage research and competitor analysis through to testing, delivery and optimisation.
Help improve customer journeys across acquisition, engagement and retention, gaining exposure to marketing technology platforms such as Braze and Google Ad Manager, and supporting the management of relevant technology partners.
Collaborate with Product and UX teams to explore ways to improve content discovery, search and personalised experiences, helping customers find content they'll love more easily.
Support the development of test hypotheses, help define success metrics and participate in A/B testing initiatives, using results to inform product improvements and customer experience decisions.
Work closely with UX Design and Research teams to understand customer needs through user interviews, usability testing and research platforms such as UserTesting.
Seeking a Senior Mixed Methods UX Researcher to lead end-to-end qualitative and quantitative research, balancing speed and rigor to advocate for members while partnering closely with product managers, designers, engineers, and data scientists.
Locations (2)
Atlanta, Georgia, United States
New York, New York, United States
Responsibilities
Design and lead mixed methods research studies using a variety of qualitative and quantitative methods including usability testing, in-depth interviews, diary studies, longitudinal research, surveys, behavioral and log data analysis, and A/B test analysis
Own the end-to-end research process within your domain, including prioritizing & scoping, recruiting participants, collecting data, synthesizing and analyzing data, and delivering findings
Design rigorous surveys and other quantitative instruments (including sampling, questionnaire design, and data quality checks) and apply appropriate statistical analysis to size behaviors, attitudes, and member segments at scale
Partner with analytics and data science teams to pair behavioral data with qualitative research, using the numbers to size and validate what you hear from members and using member stories to explain the why behind the numbers
Partner closely with cross-functional team members in identifying key research objectives and questions to address research needs across the product lifecycle, and use data to validate and iterate on designs
Requirements
Bachelor's, Master's, or PhD in Psychology, Human Factors, HCI, Anthropology, Statistics, Data Science, Sociology, or related field
UX/UI DesignerFlat Rock Technology · Colombo
E2E Content and Customer Experience Design Specialist (12m Fixed Term Contract)Sainsbury's · London, United Kingdom
Research Operations ManagerDoorDash USA · San Francisco, US+2 more
Senior Lead Customer Insights ManagerLumen Technologies · Remote, US
Senior Lead Customer Insights ManagerLumen Technologies · Remote, US
Senior Mixed Methods UX ResearcherPrizePicks · Atlanta, US+1 more