Provide technical support for enterprise applications, troubleshoot issues, and participate in testing and implementation activities to ensure smooth business operations.
Responsibilities
Provide support of off-the-shelf software packages (Tier 2 and Tier 3)
Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training
Perform installation and support of specialized systems (e.g. special warehouse systems)
Monitor company’s software updates and new software releases and recommend migration to these versions if necessary
Follow release of new software which can potentially interest the company, and recommend their purchase
Requirements
University or College degree, Computer Science/IT specialty
Provide technical support for enterprise applications, troubleshoot issues, and participate in testing and implementation activities to ensure smooth business operations.
Responsibilities
Provide support of off-the-shelf software packages (Tier 2 and Tier 3)
Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training
Perform installation and support of specialized systems (e.g. special warehouse systems)
Monitor company’s software updates and new software releases and recommend migration to these versions if necessary
Follow release of new software which can potentially interest the company, and recommend their purchase
Requirements
University or College degree, Computer Science/IT specialty
Lead business development activities within the water treatment market, building client relationships and driving revenue growth.
Compensation
The compensation range for this role is $140,000 - $180,000, commensurate with experience, skills, and geographic location in addition to commission eligibility.
Responsibilities
Prospecting and identifying strategic accounts and opportunities within your territory
Creating and/or leading market/territory-specific marketing campaigns
Qualifying leads via phone, email, and research
Traveling 30-40% to represent Onterris at conferences, trade shows, industry events and face-to-face calls with prospects across the US
Serving as the main point of contact for Onterris customers
Requirements
BS/BA in Engineering or related technical field, and/or equivalent experience
Seeking a Technician Supervisor/Lead to supervise field-based HVAC technicians who repair, retrofit and replace HVAC systems in Laval.
Compensation
Annual Base Salary Range or Hourly Base Pay Range: $50.79
Responsibilities
Lead the training, coaching and development of HVAC technicians
Provide technical guidance and day-to-day support to HVAC technicians
Ensure health and safety rules and requirements are applied on job sites and participate in the implementation of appropriate policies, procedures and training, including site audits
Collaborate with the Service Manager and Health and Safety representative in the event of incidents or accidents
Support the coordination, assignment and dispatch of HVAC technicians
Requirements
Vocational diploma in refrigeration and air conditioning
Nice to have: Gas Appliance Technician Class 1 (TAG-1) certification
Supervise and manage the daily operations of the Contact Center Customer Support and Loan Support teams, ensuring high-quality customer service and compliance with policies.
Compensation
The pay range for this position is generally $63,300 - $75,000 per year.
Responsibilities
Supervise department performance and ensure service levels are met or exceeded
Provide real-time management support within the Contact Center
Direct and communicate daily to Contact Center Specialists
Conduct coaching sessions and team meetings
Complete quality reviews of written payoffs
Requirements
Bachelor's Degree in Business, Finance or related subject or equivalent experience