BMC Helix ITSM Lead ConsultantManning Global · Posted Nov 6, 2026Copy linkOpenRemote, IndiaRemoteFull-timedependent upon experience
VSenior Manager IT Operations Authority & ReadinessVodafone · Posted Sep 17, 2026Copy linkOpenPune, Maharashtra, IndiaSeniorApply with RefersoAIApply on careers pageLead operational readiness and governance for IT services and transformations, ensuring production readiness and smooth go‑live deployments.ResponsibilitiesLead Operational Readiness Reviews and define Operational Acceptance CriteriaCoordinate go‑live readiness, Go/No‑Go meetings, hypercare planning and exit criteriaDefine support models, RACI, escalation paths, SLAs, KPIs and governance reviewsEnsure monitoring, alerting, logging, dashboards and service health visibility are in placeValidate incident, problem, change, recovery, runbook and knowledge management readinessSkillsIT OperationsService ManagementIncident ManagementProblem ManagementChange ManagementRelease ManagementService TransitionITILOperational Governance
