Telecommunications networking jobs

VoIP / Telecom Administrator

Cognizant · Posted Nov 7, 2026

Poughkeepsie, New York, United States
On-site
Full-time · Senior
$130K–$130K per year
10+ years

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Support, maintain, and optimize enterprise telecommunications and contact center environments.

Compensation

The annual base salary for this position is starting from $130K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Responsibilities

Administer and support Mitel-Unify OpenScape VoIP Systems
Manage configuration, maintenance, troubleshooting, and optimization of voice infrastructure
Monitor system performance and proactively address service degradation and outages
Support SIP trunking, VoIP network integrations, call routing, and telephony services
Administer and maintain OpenScape Contact Center Enterprise environments

Requirements

Bachelor's degree in Information Technology, Telecommunications, Computer Science, or a related field (or equivalent experience)
Nice to have: Experience supporting enterprise contact centers with 500+ agents
Nice to have: Familiarity with voice security, compliance, and call recording regulations
Nice to have: Experience performing telecom migrations, upgrades, and system integrations
Nice to have: Knowledge of network monitoring and performance optimization tools

Skills

Mitel-Unify OpenScape Voice Systems

EI&C Technician

EI&C Technician

Responsibilities

Requirements

Skills

VoIP / Telecom Administrator

Compensation

Responsibilities

Requirements

Skills

Benefits