- Toronto, Ontario, Canada
- Contract
- $19–$19 per hour
- 2+ years
Assist ticket holders outside Rogers Centre gates using Blue Jays mobile ticket app solutions and provide customer service for Blue Jays ticket purchasers at the box office.
Compensation
The anticipated base compensation for this role is $19.05 per hour.
Responsibilities
- Proactively interact with fans to provide mobile ticket delivery support outside Rogers Centre gates
- Provide dedicated ticket support services for Blue Jays ticket purchasers using Ticketmaster's Archtics System, TMWin and TM1 Entry
- Handle customer service inquiries related to turnstile issues, transferred tickets, relocates and upgrades
- Ensure the application of WE CARE service principles in all interactions with fans
- Have experienced knowledge of Blue Jays gate entry processes, mobile ticket apps and Rogers Centre seating plan