Desktop Support/Professional Services Technician
GSD Search, LLC · Posted Nov 9, 2026
- Whitestown, Indiana, United States +1 more
- On-site
- Full-time · Associate
- $60K–$75K per year
- 2+ years
A hands-on Tier 2 Support / Help Desk / Desktop Support role in an MSP environment offering growth into networking and higher-level infrastructure work.
Locations (2)
- Whitestown, Indiana, United States
- Zionsville, Indiana, United States
Responsibilities
- Provide Tier 1/Tier 2 desktop and technical support.
- Troubleshoot Microsoft 365, Windows, hardware, software, and networking issues.
- Support Cisco Meraki and Ubiquiti networking environments.
- Build, configure, wipe, and reimage PCs.
- Troubleshoot video conferencing and connectivity issues.
Requirements
- Nice to have: MSP experience
- Nice to have: Meraki
- Nice to have: Ubiquiti
- Nice to have: Microsoft Copilot
- Nice to have: AI experience