As a Retail Assistant, you’ll be at the heart of providing fantastic service to our customers. You’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.
Compensation
Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
Responsibilities
Maximising sales by delivering excellent customer service
Controlling costs and reducing waste
Operating the till and handling cash accurately
Managing stock levels and replenishing as needed
Maintaining store security in line with company procedures
Servers are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere.
Compensation
Hourly pay of $12.96 plus tips
Responsibilities
Listen to the Customer
Deliver exceptional service by understanding guests’ preferences and responding promptly to their needs, leveraging full knowledge of menus, packages and alcohol policies.
Build rapport with guests through excellent communication skills and a welcoming attitude.
Use the till system responsibly, ensuring accurate transactions and minimizing errors.
Adhere to pre-order processes to reduce waste and streamline operations.
Delight customers by greeting them in a friendly and professional manner and efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards.
Compensation
£13.80 p/h
Responsibilities
Delight our customers by greeting them in a friendly and professional manner
Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
Maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company and COSHH standards
Follow all health and safety and food safety guidelines and procedures
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