Perform outbound calls to keep customers updated with the status pertaining to their solar projects, receive inbound calls, and address customer questions or concerns.
Responsibilities
Perform outbound calls to keep customers updated with the status pertaining to their solar projects
Receive inbound calls from customers related to their solar projects
Address customer questions and concerns until resolved
Assign tasks to the appropriate parties when an issue is beyond the scope of the position
Provide our install teams with any pertinent details acquired during customer interactions
This role enters and checks business information in spreadsheets and databases to help internal teams use consistent information for everyday decisions and routine reporting.
Compensation
Monthly Pay: $4,441 - $6,239 USD per month
Responsibilities
Review incoming requests from the shared work queue and email inbox, identifying the requested updates, source information, priority, and expected completion order.
Check submitted information for missing fields, duplicate entries, inconsistent dates, and unclear values before entering changes into the designated spreadsheet or database.
Enter text and numeric information using a spreadsheets and data entry tool such as Microsoft Excel, following established column formats and field instructions.
Update approved entries in a database application such as Microsoft Access, matching each change to the correct existing entry and source reference.
Compare completed entries against supplied information, checking spelling, decimal placement, reference codes, and required fields before marking the work ready for review.
As a Customer Support Representative, you will interact with customers and assist them with their inquiries, representing the company with a vibrant and responsible character and the capacity to work in shifts.
Responsibilities
Effectively communicating with customers in their designated language.
A high emphasis on quality, with particular attention to detail and accuracy.
Providing an outstanding client experience and resolving issues on first contact.
Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.
Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.
Provide customer support in German for an iGaming company, handling inquiries via Webchat, Email, and Phone, resolving issues on first contact and escalating when necessary.
Responsibilities
Effectively communicating with customers in their designated language
Providing an outstanding client experience and resolving issues on first contact
Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way
As a Customer Support Representative, you will interact with customers and assist them with their inquiries, representing the company with a vibrant and responsible character while working shifts.
Responsibilities
Effectively communicating with customers in their designated language.
A high emphasis on quality, with particular attention to detail and accuracy.
Providing an outstanding client experience and resolving issues on first contact.
Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.
Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.
Provide customer support in Greek and English for an iGaming company, handling inquiries via Webchat, Email, and Phone, resolving issues, and promoting a safer gaming philosophy.
Responsibilities
Effectively communicate with customers in their designated language
Provide outstanding client experience and resolve issues on first contact
Respond to client inquiries via Webchat, Email, and Phone
Provide customer support for an iGaming company, handling inquiries via Webchat, Email, and Phone, ensuring high quality service and resolving issues on first contact.
Compensation
Excellent work environment
Attractive salary package
Montly incentive Bonus
Monetary vouchers on Birthdays and other special occasions
Responsibilities
Effectively communicate with customers in their designated language
Provide outstanding client experience and resolve issues on first contact
Respond to client inquiries via Webchat, Email, and Phone in a timely and professional way