- Oakland, California, United States +1 more
- On-site
- Full-time · Associate
The Immigration Legal Assistant provides direct client and administrative support for immigration legal services, including intake, payment processing, document translation, file management, and case reporting across CCEB’s three Immigration Legal Services offices.
Locations (2)
- Oakland, California, United States
- Concord, California, United States
Responsibilities
- Answer phone calls, voicemails, walk-in questions and online requests, schedule appointments
- Enter data on client notes, census/demographic data, and receipt notices
- Open all mail and provide administrative support to Immigration Legal Services staff at all offices, including translations, copying, filing with USCIS and entering mailing information client data management systems
- Assist with client services by accepting payments of client fees, filing weekly deposits, record all billing transactions, and notifying clients of amount due
- Prepare and file monthly and annual reports on office performance