CRM Automation - Solaire
solaireresort · Posted Nov 5, 2026
- Parañaque City, NCR, Philippines
CRM Automation Specialist responsible for building, scheduling, and maintaining automated communication journeys, bonus configurations, and reporting for a casino resort.
Responsibilities
- Build, schedule and maintain automated journeys for welcome, first deposit, reactivation, churn prevention, win back and VIP
- Own segmentation, trigger logic, send windows, frequency capping and suppression lists, plus copy, personalization and QA before every launch
- Monitor deliverability, bounce and opt out handling, and SMS and Viber template approvals
- Configure deposit match, free spins, cashback, reload, tournaments and VIP rewards, including eligibility, wagering, max bet and max win caps, game type, validity and expiry
- Automate recurring promotions, test end to end in staging before go live, and keep a versioned configuration log