- Remote, United States +2 more
- Remote
- Full-time
Responsible for optimizing and maintaining the configurations of critical SaaS applications and providing tier 2 support to the help desk team.
Locations (3)
- United States
- Canada
- Mexico
Responsibilities
- Optimize and maintain configurations of critical applications such as Okta, Google Workspace, Zoom, 1Password
- Identify areas of improvement and recommend new applications
- Reduce redundant tooling
- Provide tier 2 and escalation support to the help desk team
- Collaborate with cross-functional teams to translate business requirements into actionable solutions