A part-time role focused on building and maintaining trusted relationships with customers by providing support for billing, repair, retention, and sales calls.
Locations (2)
Lehighton, Pennsylvania, United States
Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, repair, retention and sales calls
Troubleshooting and resolving technical problems and other general account inquiries over the phone
Educating customers about the features and benefits of our products and services and consistently promoting self-service options
Explaining account information to customers with a focus on first-call resolution
Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
Requirements
Nice to have: Previous Customer Service Experience
Seeking a Customer Experience Specialist to build and maintain relationships with customers through phone support and in-person retail service. The role involves troubleshooting, billing support, sales, and technical account inquiries.
Locations (2)
Stroudsburg, Pennsylvania, United States
Lehighton, Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, retention and sales calls
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction
Right fitting products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction, and completing cash and check deposits
Educating customers about the features and benefits of products and services and consistently promote self-service options
A hybrid role focused on building and maintaining relationships with customers via phone and at retail counters, providing billing support, troubleshooting, retention, and sales.
Locations (2)
Lehighton, Pennsylvania, United States
Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, troubleshooting, retention and sales interactions
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction
Educating customers about the features and benefits of our products and services and consistently promoting self-service options
Right fitting our products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments
Seeking a Hybrid Customer Experience Specialist to build and maintain relationships with customers via phone and at retail counters, providing support for billing, troubleshooting, retention, and sales.
Locations (2)
Pennsylvania, United States
Lehighton, Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, troubleshooting, retention and sales interactions
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction
Educating customers about the features and benefits of products and services and consistently promoting self-service options
Right fitting products to customers as solutions through upgrades, self-installs, and/or swapping equipment
Ensuring proper cash handling procedures, tracking and processing payments, and completing cash/check deposits
Seeking a Customer Experience Specialist to assist customers with billing, repair, retention, and sales while delivering a pleasant experience as a brand ambassador.
Locations (2)
Lehighton, Pennsylvania, United of States
Pennsylvania, United States
Responsibilities
Provide support to Blue Ridge customers for billing, repair, retention, and sales calls
Troubleshoot and resolve technical problems and other general account inquiries over the phone
Educate customers about the features and benefits of products and services and promote self-service options
Explain account information to customers with a focus on first-call resolution
Resolve customer complaints/concerns through active listening, empathy, professionalism, and problem-solving
Responsible for safely transporting students and apprentices to designated locations while following assigned routes, schedules, and transportation procedures.
Compensation
Pay Range: $24.52 - $28.85 per hour
Responsibilities
Transport students/apprentices to designated locations as assigned.
Follow established routes, schedules, and transportation procedures.
Ensure the safety and security of all passengers during transportation.
Conduct basic vehicle safety checks and report on maintenance needs or concerns.
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