The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations while achieving individual sales targets.
Competitive hourly base + commissions. Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.
- Performs fundamental customer interactions including Member Services and product sales
- Adhere to branch operations in accordance with standard operating procedures and compliance
- Apply consultative sales techniques to uncover needs, present solutions, and close opportunities
- Promote AAA products and services to Members to achieve individual and branch goals
- Understands and anticipate Member needs, identifies and recommends relevant solutions
- High School Diploma/GED
- Nice to have: Outbound sales experience
- Nice to have: Bilingual Spanish
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