Voice technologies jobs

Regional Delivery Manager

New Era Technology PH · Posted Nov 10, 2026

Open

Cebu, Cebu, Philippines
Hybrid
Full-time · Manager
2–5 years

Regional Delivery Manager

New Era Technology PH · Posted Nov 10, 2026

Open

Cebu, Cebu, Philippines
Hybrid
Full-time · Manager
2–5 years

Regional Delivery Manager

New Era Technology · Posted Nov 10, 2026

Open

Cebu, Cagayan Valley, Philippines
Hybrid
2–5 years

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Lead delivery of IT field services and operational support across a designated region or portfolio within a 24/7/365 environment.

Compensation

Day 1 HMO + 1 free dependent (upon regularization)

Responsibilities

Review technician deliverables and notes for dispatched tickets
Manage enterprise-level customer tickets and provide operational support
Adapt to changing customer requirements
Handle call queues, service ticket scheduling, logistics, and resource coordination
Engage customers on escalated issues

Requirements

Nice to have: Network Technician
Nice to have: Network Engineer
Nice to have: Cisco
Nice to have: Arista
Nice to have: APAC language skills

Skills

Service Operations Center Enterprise service ticketing Service management platforms Supervisory experience Network topologies

Senior IT Support Analyst, Information Technology

CLSA · Posted Aug 12, 2026

Open

Bangkok, Bangkok, Thailand
Full-time · Senior
10+ years

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Senior IT Support Analyst responsible for maintaining and enhancing the back‑office IT systems of the Stock Exchange of Thailand, ensuring seamless trade matching, clearing, and settlement processes.

Responsibilities

Collaborate with front‑office, back‑office, and settlement teams to ensure data accuracy and timely processing.
Support daily reconciliation, settlement activities, and resolve discrepancies promptly.
Assist in system upgrades, patches, and configuration changes to enhance operational efficiency.
Monitor system performance, troubleshoot issues, and coordinate with vendors for resolution.
Document all systems, applications, and scheduled maintenance activities.

Requirements

Bachelor's degree in Information Technology or related discipline
Nice to have: remote support

Skills

IT support system operations troubleshooting Windows desktops network connectivity voice technologies

Regional Delivery Manager

Regional Delivery Manager

Responsibilities

Requirements

Skills

Benefits

Regional Delivery Manager

Compensation

Responsibilities

Requirements

Skills

Senior IT Support Analyst, Information Technology

Responsibilities

Requirements

Skills

Benefits