Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Process orders and prepare correspondence to fulfill customer needs, providing product, service, and transit information to the customer and acting as a liaison to facilitate issue resolution.
Compensation
Pay: $21.50 + $1.00 shift premium
Responsibilities
Process orders and prepare correspondence to fulfill customer needs
Provide product, service, and transit information to the customer
Act as a liaison to facilitate issue resolution
Resolve product or service problems
Maintain customer records and update account information
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Compensation
Pay: $21.50 + $1.00 shift premium
Responsibilities
Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Compensation
Pay: $21.50 + $2.00 shift premium for working weekend day shift.
Responsibilities
Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Administrative support for warehouse operations, coordinating shipping, inventory, and customer interactions.
Compensation
Hourly Pay: $24.00 per hour
Responsibilities
Performs administrative tasks for area or shift
Maintains filing systems and documents per Standard Operating Procedure (SOP)
Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
Processes returns in Warehouse Management System (WMS) and maintains paperwork
Requirements
High school diploma or equivalent
Nice to have: Experience operating forklift equipment
Warehouse Forklift Operator 1st ShiftNewRyder · Covington, US
Customer Service RepresentativeNewDPDHL · China Grove, US
Customer Service RepresentativeNewDHL (Supply Chain) · China Grove, US