- On-site
- Entry
- 0–2 years
Serve as the main point of contact between operations, customers, and IT for all WMS-related needs, providing Level 1 support, configuration, documentation, and training for warehouse teams.
Responsibilities
- Provide Level 1 WMS support and troubleshoot issues
- Configure WMS to support operational workflows
- Document system issues and change requests
- Support system testing, validation, and go-live activities
- Assist in training new hires and ongoing WMS training
Requirements
- High School Diploma or Equivalent
- Associate degree or bachelor’s degree in supply chain, Logistics, Information Systems, or a related field
- Nice to have: WMS-specific training or certification (Softeon, Manhattan, Blue Yonder, Körber)