- Bangor, North Wales
- Hybrid
- £27K–£27K per year
Provide telephone banking support to personal banking customers, delivering excellent service and guiding them through banking options.
Compensation
Salary: £27,090 per year (pro rata for hours worked)
Responsibilities
- Deliver excellent customer service over the phone
- Educate customers on banking products and services
- Handle day-to-day banking transactions such as bill payments
- Refer customer queries to appropriate teams
- Build relationships and solve problems via telephone
Skills
Benefits
- Comprehensive training programme
- Ongoing coaching and support
- Retirement contribution