Windows Office software jobs

Technical Client Services Representative

Sapiens · Posted Nov 6, 2026

United States
1–3 years

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Provide basic explanations to clients regarding software use, navigation, reporting, and other technical operations. Troubleshoot client issues and offer technical assistance, ensuring proper handling, follow-up, and documentation. Deliver client training sessions on product functionality and best practices, either individually or in small groups.

Responsibilities

Receive inbound customer calls, email, support tickets, and work to effective resolution.
Communicates customer suggestions for enhancements and ensures proper handling and follow-up.
Documents problems and corrective procedures.
Discover the root cause of issues and communicate corrective actions to clients.
Under direct supervision, defines and/or resolves customer problems with the designated product line(s).

Requirements

High School diploma at a minimum; AA or BA degree in computer sciences is preferred.
Nice to have: client training
Nice to have: user education

Skills

computer systems programs customer service help desk Windows operating systems

個金_內勤業務助理(投資產品)

個金_內勤業務助理(投資產品)

Responsibilities

Requirements

Skills

Benefits

Technical Client Services Representative

Responsibilities

Requirements

Skills