- Ohio, United States
- 5+ years
Design, implement, and support Windows-based infrastructure solutions as part of JPMorgan Chase’s Infrastructure Platform organization.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
- Participate in incident response, change management and problem management areas to handle Operations (SRE) team engagements.
- Design and implement data driven solutions based on operations metrics and other key data points.
- Engage team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans.
- Demonstrate personal and professional resilience while navigating difficult situations with composure and tact.
- Demonstrate strong client / customer / stakeholder-based approach on issues and problems which your team handles.
Requirements
- Nice to have: Windows operating system troubleshooting
- Nice to have: Microsoft Hyper-V experience
- Nice to have: PowerShell coding
- Nice to have: Python coding
- Nice to have: analytical thinking