- Remote, India
- Remote
- Full-time · Mid
- 3–6 years
Support and maintain enterprise Windows environments within a global IT operations team, providing Level 2 technical support for endpoint management using Microsoft Intune and SCCM/MECM.
Responsibilities
- Provide Level 2 support for Windows endpoint incidents, device issues, and service requests
- Administer and troubleshoot endpoint management platforms, particularly Microsoft Intune and SCCM/MECM
- Manage device enrollment, configuration profiles, compliance policies, provisioning, and endpoint registration
- Support Windows Autopilot enrollment, device setup, and lifecycle management activities
- Execute approved Windows operating system and application patching activities
Requirements
- Nice to have: Microsoft MD-102 certification
- Nice to have: Windows Autopilot
- Nice to have: Intune/SCCM co-management
- Nice to have: Microsoft Entra ID
- Nice to have: Conditional Access