Develop and deliver workflow-based training for patient access and revenue cycle staff, translating operational workflows and system functionality into practical instruction.
Compensation
Competitive salary and benefits package.
Responsibilities
Deliver instructor‑led, virtual, classroom, and hands‑on training for patient access and front‑end revenue cycle teams.
Provide workflow‑based training for scheduling, referral intake, new patient coordination, registration, insurance verification, estimates, prior authorization, financial clearance, and financial counseling.
Translate operational workflows and system functionality into realistic training scenarios, exercises, demonstrations, and simulations.
Develop, update, and maintain training materials, including lesson plans, presentations, job aids, tip sheets, quick reference guides, and competency assessments.
Partner with operational leaders, informatics teams, Epic application teams, and subject matter experts to validate the accuracy of training content.
Lead Clinical Informaticist overseeing complex projects, managing application enhancements, and providing comprehensive support and training within South Florida.
Locations (3)
Miami, Florida, United States
Broward, United States
Palm Beach, United States
Responsibilities
Leads the management and support of clinical applications, including troubleshooting and resolving complex issues.
Develops and refines end-user documentation and training materials.
Oversees operational workflow validation, including detailed requirements gathering and user acceptance.
Leads project management and ensures comprehensive support and training.
Coordinates with stakeholders on software upgrades and testing.
