Workforce Management software jobs

WFM Planning & Scheduling Specialist

BizAway · Posted Nov 9, 2026

Open

Shkodër, Shkodër County, Albania
Hybrid
2+ years

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WFM Planning & Scheduling Specialist

BizAway · Posted Nov 9, 2026

Open

Shkodër, Shkodër County, Albania
Hybrid
2+ years

Apply with Referso

Workforce Management & Insights Mgr

Richemont · Posted Jul 15, 2026

Open

Grand Prairie, Texas, United States
Manager
6+ years

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Lead the Workforce Management team in the Client Relations Center, implementing best-in-class resource planning services to support Richemont’s luxury houses.

Compensation

Salary will be negotiated based on relevant skills and experience.

Responsibilities

Own all WFM-related processes and tools, including forecasting, scheduling, reporting and analysis
Develop and implement capacity plans using Erlang to ensure optimal staffing levels and service delivery
Lead and develop a team of WFM Specialists, providing mentoring, feedback, and professional development opportunities
Develop and implement metrics, reports and dashboards to measure WFM-specific KPIs and drive performance improvements
Collaborate with cross-functional teams to develop and implement best practices in workforce management and scheduling

Skills

Workforce management software Calabrio NICE IEX Verint Aspect Erlang Lean Six Sigma Black Belt

Sr. Associate - Workforce Management

Genpact · Posted Sep 15, 2026

Open

Noida, Uttar Pradesh, India
Hybrid
Full-time · Associate

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This role involves monitoring and leading activities to support SLAs, managing real-time schedule alignment, optimizing breaks, and developing workforce planning strategies.

Responsibilities

Monitors and lead activities to support service level agreements
Monitors real-time agent schedule alignment
Optimize breaks the day of or day before the actual schedule
Conducts root cause analysis of SLA deviations, action plan development and resolution
Inputs daily exception request then updates schedules

Requirements

Bachelors - Commerce
Bachelors - Economics
Bachelors - Finance
Masters - Business Administration
Masters - Business Analytics

Skills

Workforce Management Agile Methodology Change Management Client Relations Collaboration Tools Critical Thinking Data Literacy

Workforce & Operations Analyst

Personify Health · Posted Nov 6, 2026

Open

Tuzla, Turkey
Associate
2+ years

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The analytical engine behind Member Services and Live Services staffing, scheduling, and performance reporting, responsible for identifying trends and flagging gaps to maintain service levels.

Responsibilities

Produce and maintain daily, weekly, and month-end business unit performance reports
Analyze and forecast staffing needs by modeling headcount requirements against engaged members, attrition, projects, and holidays
Monitor real-time service level performance and identify root causes for gaps
Build and maintain dashboards and self-service reporting infrastructure/tools for internal stakeholders
Deliver ad-hoc analysis and recommendations to Member and Live Services leadership

Requirements

Bachelor’s degree or equivalent

Skills

Analytical processes Workforce Management software Scheduling Performance tracking Reporting

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Payroll Specialist

Aston Carter · Posted Nov 6, 2026

Open

Dallas, Texas, United States
Hybrid
Contract
$26–$34 per hour

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A dedicated and detail-oriented Payroll Specialist to manage and oversee various payroll processes for over 2,000 employees including salaried and hourly staff using UKG and Workforce Management systems.

Compensation

The pay range for this position is $26.00 - $33.65/hr.

Responsibilities

Own responsibilities related to garnishments, and processing/auditing payroll to identify errors
Manage PTO/Sick time, FMLA, and workforce management systems
Review timesheets and attendance records, correcting inaccuracies
Prepare and submit necessary paperwork for tax deductions, benefits, and compensation-related data, including wages and bonuses
Oversee payroll transactions and conduct regular audits on payroll procedures and records

Skills

payroll processing workforce management software Workday UKG state and federal payroll and tax regulations Excel analytical skills

Scheduling Manager

BHI Senior Living · Posted Nov 3, 2026

Open

Cincinnati, Ohio, United States
On-site
Full-time · Manager
$58K–$60K per year
3+ years

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A Scheduling Manager plays a critical role in a skilled nursing facility by ensuring the right staff are scheduled to meet resident care needs while maintaining compliance with staffing regulations.

Compensation

Competitive wages, $58,000 to $60,000

Responsibilities

Develops and maintains staff schedules for the department(s) to ensure adequate coverage for all shifts while optimizing staff resources
Serves as the primary point of contact for employee scheduling inquiries and adjustments
Communicate effectively with department heads, supervisors, and staff members to address scheduling concerns and resolve conflicts promptly
Makes appropriate adjustments to employee schedules based on resident census (PPD requirements) and other needs
Posts schedule in advance and in accordance with departmental requirements

Requirements

High School diploma
GED equivalent
Nice to have: LPN
Nice to have: UKG Pro
Nice to have: Workforce Management software

Skills

Staff scheduling LPN experience UKG Pro Workforce Management software

WFM Planning & Scheduling Specialist

WFM Planning & Scheduling Specialist

Compensation

Responsibilities

Requirements

Skills

Benefits

Workforce Management & Insights Mgr

Compensation

Responsibilities

Skills

Sr. Associate - Workforce Management

Responsibilities

Requirements

Skills

Workforce & Operations Analyst

Responsibilities

Requirements

Skills

Payroll Specialist

Compensation

Responsibilities

Skills

Scheduling Manager

Compensation

Responsibilities

Requirements

Skills

Benefits

Benefits

Benefits

Benefits