Workforce Planning tools jobs

DC Planning Manager

TFG Careers · Posted Nov 10, 2026

Open

Gauteng, South Africa
3+ years

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DC Planning Manager

TFG Careers · Posted Nov 10, 2026

Open

Gauteng, South Africa
3+ years

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Resource Officer - 12 Month Fixed Term Opportunity

PwC · Posted Nov 9, 2026

Open

London, England, United Kingdom
Contract · Associate

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As a Resource Officer, you will help ensure the right people are deployed to the right opportunities at the right time, supporting resource planning, workforce analysis and capacity management to enable effective project delivery and operational excellence.

Responsibilities

Produce and analyse workforce and resource management reporting, providing insights on utilisation, capacity, deployment and operational performance to support business decision-making.
Maintain the accuracy and integrity of workforce planning data, performing quality checks and updating key systems to support effective forecasting, budgeting and resource deployment.
Build relationships with stakeholders across the business, acting as a trusted point of contact to communicate resource needs, manage priorities and support successful delivery.
Identify resourcing risks and process improvement opportunities, using data-driven insights and technology to enhance efficiency, improve reporting and drive operational excellence.

Skills

People resourcing People workforce planning Recruitment Stakeholder management Microsoft Office

Resource Officer - 12 Month Fixed Term Opportunity

Pwc UK · Posted Nov 9, 2026

Open

London, England, United Kingdom
Contract

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Resource Officer responsible for workforce planning, capacity management and stakeholder engagement to support project delivery and operational excellence.

Responsibilities

Produce and analyse workforce and resource management reporting
Maintain accuracy of workforce planning data
Build relationships with stakeholders
Identify resourcing risks and process improvement opportunities

Skills

Microsoft Office Excel AI tools workforce planning tools

Benefits

empowered flexibility
working week split between office, home and client site
private medical cover
24/7 access to a qualified virtual GP
six volunteering days a year

See full job description

Supervisor, Capability Center Operations

Assurant · Posted Nov 6, 2026

Open

Buenos Aires, Argentina
4+ years

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The Call Center Supervisor leads a team of agents to deliver outstanding service, manage performance, drive continuous improvement, and handle escalations in a connected living environment.

Compensation

We offer a competitive salary and comprehensive benefits to full time and part time employees including medical, dental, STD, LTD, life insurance, 401(k), generous paid time off and much more.

Responsibilities

Supervise, motivate, and support a team of call center representatives to achieve KPIs across quality, productivity, attendance, compliance, and customer satisfaction.
Conduct regular coaching sessions, side‑by‑side reviews, and performance touchpoints.
Reinforce expectations consistently and professionally, recognizing high performers and addressing performance concerns promptly.
Foster a cohesive team culture grounded in customer‑first behavior, accountability, and continuous learning.
Monitor real‑time workloads, call queues, and SLA performance; partner with Workforce Management to align staffing to demand.

Requirements

High School Diploma or GED
Nice to have: Microsoft Office
Nice to have: Workforce Planning tools
Nice to have: CRM/call center tools

Skills

call center operations customer experience principles

Supervisor, Capability Center Operations

Assurant · Posted Nov 6, 2026

Open

Buenos Aires, Argentina
4+ years

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Lead and manage a call center team to achieve quality, productivity, and customer satisfaction KPIs while driving continuous improvement and operational excellence.

Responsibilities

Supervise and coach call center representatives
Conduct performance reviews and quality assessments
Drive continuous improvement initiatives
Analyze performance data and translate insights into action plans
Collaborate with cross‑functional teams to resolve complex issues

Requirements

High School Diploma or GED
Nice to have: contact center leadership
Nice to have: Microsoft Office
Nice to have: Workforce Planning tools
Nice to have: CRM/call center tools

Skills

call center operations customer experience principles performance metrics coaching time‑management data analysis problem‑solving

Talent Acquisition Partner (Specialist)

Kia America, Inc. (Kia Americas career board) · Posted Nov 5, 2026

Open

West Point, Georgia, United States
On-site
Full-time · Mid
5+ years

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To plan, coordinate and administer Recruitment activities for Managerial, Professional, Production, and Maintenance positions within Kia Georgia

Responsibilities

Lead full-cycle recruitment efforts to identify, attract, and hire top talent for salaried and hourly positions resulting from attrition, promotions, transfers, and organizational growth.
Develop and execute sourcing strategies utilizing internal talent pipelines, external recruiting channels, professional networks, workforce partners, and recruitment agencies.
Partner closely with hiring managers to understand workforce needs, establish candidate qualifications, review applicant pools, facilitate candidate selection, and provide guidance throughout the hiring process.
Coordinate and facilitate interviews for professional, technical, leadership, and hourly positions, ensuring a positive candidate experience and adherence to company hiring standards.
Manage candidate workflow from application through offer acceptance and onboarding, ensuring timely movement through assessments, background checks, pre-employment requirements, and start-date readiness.

Requirements

Bachelor’s degree in human resource or Related field
Nice to have: SAP

Skills

full-cycle recruitment