HR Services Team Leader
Mann+Hummel GmbH · Posted Nov 10, 2026
- Queretaro, Queretaro, Mexico
- 3+ years
Lead, coach, and develop a team of HR Services professionals, fostering a high-performing, customer-focused, and collaborative culture.
Responsibilities
- Lead, coach, and develop a team of HR Services professionals
- Accountable for team quality, compliance, and customer satisfaction outcomes
- Manage team performance through regular coaching, performance reviews, development planning, and achievement of SLAs and KPIs
- Oversee the end-to-end execution of employee lifecycle processes, including onboarding, employee changes, and offboarding
- Ensure accurate, timely, and compliant processing of HR transactions within HR systems and case management platforms
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field
- Nice to have: Experience supporting US and Mexico HR processes and labor law requirements
- Nice to have: Experience working in a Shared Services environment
- Nice to have: Lean
- Nice to have: Six Sigma