Provide live support and troubleshooting for mobile service robots in hospital environments, ensuring safe clinical use and excellent customer experience.
Responsibilities
Monitor fleet of mobile service robots and provide live support
Document issues and escalations
Prioritize customer experience and communicate with stakeholders
First point of contact for customers, answering inquiries, resolving concerns, scheduling appointments, and providing solutions to create a positive customer experience.
Locations (3)
Edmonton, Alberta, Canada
Calgary, Alberta, Canada
Winnipeg, Manitoba, Canada
Responsibilities
Respond to customer inquiries by phone, email, and other communication channels.
Deliver professional, friendly, and solution-focused customer service on every interaction.
Resolve customer concerns, complaints, billing inquiries, and service questions with a focus on first-contact resolution.
Communicate service updates and technician arrival information to customers.
Build trust and confidence through empathy, active listening, and effective problem-solving.
Adjunct Faculty, Philosophy
Saginaw Valley State University · Posted Jun 26, 2026
Contracted fieldwork clinical instructor providing supervision and guidance for occupational therapy students during an instructor-led fieldwork rotation at a designated community facility.
Responsibilities
Developing rapport with assigned facility, staff, and clients
Identification and assignment of caseload
Facilitation of student learning opportunities in support of the MSOT curriculum
Provide verbal and written feedback to support student growth
Evaluation of student performance
Requirements
Master’s degree in occupational therapy
Nice to have: Experience working with pediatric or geriatric populations
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