- Rochester, New York, United States
- 2+ years
Manage delinquency for consumer loans, contact borrowers, create repayment plans, and ensure compliance with regulations.
Responsibilities
- Contact delinquent borrowers via telephone, email, and mail
- Obtain and verify borrower information
- Document all interactions and disclosures
- Ensure compliance with FDCPA, SCRA, and other regulations
- Create repayment/workout plans
Requirements
- High School Diploma or equivalent
- Associate Degree in business or related field
- Nice to have: collection
- Nice to have: banking
- Nice to have: customer service