- Bangalore, India
- Senior
- 12+ years
Lead strategic content initiatives, champion AI-driven innovation, and establish scalable documentation practices that enhance content quality, efficiency, and customer experience.
Responsibilities
- Define documentation strategies, standards, workflows, and governance to ensure consistent, high-quality content.
- Leverage Generative AI and LLMs to automate workflows, improve content accuracy, and enhance efficiency.
- Design scalable content solutions, optimize CMS platforms, and enable structured, reusable, AI-ready documentation.
- Establish quality metrics and leverage analytics and customer feedback to improve content effectiveness.
- Partner with Engineering, Product Management, and stakeholders to align documentation with product roadmaps.
Requirements
- Nice to have: mentoring global teams
- Nice to have: technical training
- Nice to have: Agile methodologies
- Nice to have: CI/CD workflows
- Nice to have: API documentation