Technician I, Systems & Operations Engineering
Fidelity National Information Services (FIS) · Posted Nov 9, 2026
- Cleveland, Georgia, United States
- Full-time · Entry
Support and maintain technology systems, respond to alerts, troubleshoot hardware/software/network issues, and document incidents.
Responsibilities
- Monitor systems and respond to alerts using set procedures.
- Troubleshoot basic hardware, software, access and network issues.
- Complete routine system checks, maintenance tasks and service requests.
- Record incidents, actions and results in support tools.
- Work with technical teams to restore service and resolve repeat issues.
Requirements
- Nice to have: system monitoring
- Nice to have: incident tracking tools
- Nice to have: service request tools
- Nice to have: Windows or Linux knowledge
- Nice to have: network support