- Hebron, Kentucky, United States
- Full-time · Entry
- 3–5 years
Compensation
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
Responsibilities
- Manages a high volume of incoming calls for order status checks, as well as taking orders.
- Performs all manual order entry functions for placing orders.
- Provides accurate estimated shipping dates.
- Follow-ups on customer requests, orders and/or any further issues in a timely manner.
- Documents and reports pertinent customer feedback to management in timely manner.
Requirements
- High School Diploma or GED
- Nice to have: optical experience