Service Delivery /Technical Account Manager (Mandarin and English Support)
Scicom MSC Berhad · Posted Nov 10, 2026
- Kuala Lumpur, Kuala Lumpur, Malaysia +1 more
- Hybrid
- Full-time
- MYR 6K–MYR 9K per year
Technical Service Account Manager responsible for post‑deployment service support, performance monitoring, customer relationship management and technical issue coordination for Lenovo Smart Warehouse & Logistics.
Locations (2)
- Kuala Lumpur, Kuala Lumpur, Malaysia
- Singapore, Malaysia
Compensation
Attractive Salary (RM6,000 – RM9,000).
Responsibilities
- Monitor and optimize system performance after go‑live
- Respond to incidents and coordinate resolution
- Lead root cause analysis and report delivery
- Organize quarterly business reviews
- Translate client feedback into actionable insights
Requirements
- Computer Engineering
- Electrical Engineering
- Nice to have: Mandarin proficiency
- Nice to have: basic Malay skills