- Kenansville, North Carolina, United States
- On-site
- Full-time · Entry
- $26–$38 per hour
- 1–3 years
Installs, maintains and upgrades end user hardware, software and peripheral equipment.
Compensation
$25.92 - $37.78/hr
Responsibilities
- Monitors Ticket queue and maintains SLA compliance with assigned tickets.
- Troubleshoots issues from simple to moderate complexity.
- Provides support by utilizing remote tools or at the device if needed.
- Leverages internal or external knowledge base articles to resolve issues.
- Enforces Security principles.
Requirements
- High School Diploma (or higher)