Lead and support the District’s technology vision, cybersecurity, infrastructure, and operational IT needs.
Responsibilities
Establish the District's technology vision and align IT strategy with HCESD 48's strategic plan and operational needs.
Develop and enforce cybersecurity policies and SOPs for Microsoft 365, Entra ID, and on-premises Active Directory.
Evaluate emerging technologies, forecast future needs, and advise leadership on modernization, system integration, infrastructure, and support requirements.
Lead technology development and projects, conduct cost-benefit analyses, and support planning for new stations, facility renovations, and Department initiatives.
Install, configure, troubleshoot, maintain, and repair Department-owned computers, mobile devices, networking equipment, peripherals, and related technology.
Requirements
Associate's degree in a related field; bachelor's degree preferred
The anticipated hourly rate for this position is $35-45/hr. The final pay-rate will be determined by various factors such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, and other business considerations.
Responsibilities
Serve as the first point of contact for walk-up, Teams, email, and ticket-based requests.
Triage, prioritize, and resolve common issues or escalates to the TSE according to defined procedures.
Execute onboarding and offboarding checklists: device setup and handoff, hardware reclaim, device wipe/return, and assigning or reclaiming licenses.
Troubleshoot Microsoft 365 GCC High applications on Windows and macOS, plus docks, monitors, peripherals, and iOS/Android devices.
Confirm devices are enrolled, compliant, encrypted, and current on updates and validate that all approved software from the Company Portal is available.
Data Center Technician responsible for troubleshooting and resolving hardware, fiber, networking, and related infrastructure issues in AWS data centers.
Compensation
USA, CO, AURORA - 33.36 - 58.41 USD hourly
Responsibilities
Engage in physical data center activities including planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning
Lift and move material up to 49 pounds
Work in cramped and/or elevated locations
Stand and walk up to 8+ hours a day
Ascend and descend ladders, stairs, and gangways safely
Data Center Technician responsible for troubleshooting and resolving datacenter infrastructure issues, including hardware, fiber, networking, and related problems.
Compensation
USA, CO, AURORA - 33.36 - 58.41 USD hourly
Responsibilities
Engage in physical data center activities such as planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning
Lift and move material up to 49 pounds
Work in cramped and/or elevated locations
Stand and walk up to 8+ hours a day
Ascend and descend ladders, stairs, and gangways safely
Incumbent acts as a technical support advisor to FTI Consulting staff in all practice areas on all information technology issues and provides state-of-the-art technical solutions in support of computers and local area networks.
Responsibilities
Provide first- and second-line end user support, both onsite and remotely, resolving incidents and requests in line with ITIL practices.
Log, prioritize, and resolve tickets using ServiceNow, meeting agreed SLAs and keeping users informed.
Take ownership of incidents through to resolution, escalating to senior engineers only when necessary and with appropriate completed.
Configure, deploy, and support ITG-approved end user devices, including laptops, peripherals, and mobile devices.
Support user onboarding and offboarding activities, including laptop provisioning, access coordination, asset handover, and shipment.
Requirements
Undergraduate degree in Computer Science or equivalent professional experience
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