- Charleston, South Carolina, United States
- Hybrid
- Full-time
- $22–$23 per hour
- 2+ years
Responsible for supporting and executing IOA Bond service activities, including client service and communication, bond administrative processes, and data management.
Compensation
The expected pay range for this position is $21.50 to $23.00 per hour, depending on experience, relevant skills, and geographic location.
Responsibilities
- Deliver high‑quality client service by proactively communicating, responding to service requests, and anticipating client needs.
- Ensure accurate and timely processing of bond transactions, including new bonds, renewals, riders/endorsements, cancellations, and reinstatements.
- Partner with surety underwriters to obtain required underwriting information, ensuring timely completion of renewal requirements.
- Process invoicing, AOR/BOR requests, Lost Policy Releases (LPRs), and other bond-related transactions in accordance with established procedures.
- Maintain agency management systems (EPIC), ensuring all data is accurate, complete, and up to date.
Requirements
- High School Diploma (or equivalent)
- Nice to have: Property & Casualty license