Referso Jobs

Handle inbound calls and emails in Italian and English
Assist clients with reservations, cancellations, billing, insurance, and damage queries
Update customer profiles and process reservation updates in internal booking and CRM software
Collaborate with on-site rental station teams, fleet operations, and finance departments
Meet and exceed KPIs for resolution times, CSAT scores, and call quality

Skills

Italian language proficiency (C1/C2)English language proficiency (B2+)Customer service experience Communication skills CRM systems Multitasking Problem resolution

SPA RECEPTIONIST

DiPasqua Enterprises, Inc. (DiPasqua Brands) · Posted Nov 6, 2026

Open

Lake Mary, Florida, United States
On-site
Full-time · Entry
$14–$19 per hour

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Responsible for front‑line customer service and administrative support at a day spa, managing appointments, payments, client records, and staff coordination.

Compensation

Compensation: $14 – $19 per hour*

Responsibilities

Greeting and assisting clients
Answering phone calls and inquiries
Checking in clients for appointments
Scheduling and managing appointments
Processing client payments

Skills

Customer Service Organizational Attention to Detail Communication Computer Proficiency Problem‑Solving Multitasking Microsoft Office booking software payment systems

Front of House

Frasers Group · Posted Nov 4, 2026

Open

Swindon, England, United Kingdom

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Front of House professional responsible for customer service, reception, administrative support, venue operations, and revenue support at a premium padel club in Swindon.

Responsibilities

Welcome guests and visitors with warmth and professionalism
Provide knowledgeable assistance regarding reservations, inquiries, and venue offerings
Address guest concerns and resolve issues promptly and courteously
Handle telephone, email, and face‑to‑face communications with efficiency and care
Maintain an inclusive and engaging atmosphere that encourages guest satisfaction and loyalty

Requirements

Nice to have: Experience in hospitality, leisure, food and beverage, or entertainment venues
Nice to have: Knowledge of or passion for the venue's specific industry or offerings
Nice to have: First Aid or customer service certification
Nice to have: Experience with guest management systems or customer relationship management (CRM) software

Skills

Previous customer service, reception, or hospitality experience Excellent communication and interpersonal skills Strong organizational skills Proficiency with point‑of‑sale (POS) systems and booking software Competency with Microsoft Office applications Cash handling experience Ability to work independently and collaboratively as part of a team Flexibility to work varied hours, including evenings, weekends, and peak periods Strong problem‑solving skills POS systems

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Receptionist - Guest Services Agent

St Patricks College Maynooth · Posted Nov 3, 2026

Open

Maynooth, Kildare, Ireland
€32K–€32K per year
3+ years

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Provide exceptional front‑desk service to visitors, guests and students at Maynooth College Hospitality.

Compensation

Salary: €32,358 (Point 4 of a 11 point Scale)

Responsibilities

Create, amend or cancel bookings using the Property Management System
Process guest payments, refunds, third‑party invoices and daily reconciliations
Handle check‑in and check‑out procedures
Maintain accurate guest records
Deal with guest enquiries and provide information about the campus and Ireland

Requirements

Nice to have: property management system
Nice to have: booking software
Nice to have: social media platforms
Nice to have: basic content creation
Nice to have: knowledge of local area

Skills

front desk reception hospitality customer service communication interpersonal

Customer Experience Representative

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